Insights

Notes from the customer’s side of the table.

Writing from Twinvocate on trust, loyalty and accountability in agentic commerce.

Probabilistic, Steerable, and Holding Our Wallet. What could go wrong? Wendy MacKinnon. Intent is not authority.
Wendy MacKinnon · October 2026

Probabilistic, Steerable, and Holding Our Wallet. What Could Go Wrong?

Intent is not authority. Why the agent that transacts for you cannot be an LLM on its own, and why the mandate, the counterparty check and the receipt belong in code.

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